http://youtu.be/NkaMoMhEObs Are you looking to improve your team’s or your organization’s level of accountability and execution? Crucial Confrontations provides a proven step-by-step process to address accountability and performance gaps.
Accountability issues such as lagging performance, quality, and low morale can keep you from getting the results you need. Crucial Confrontations presents a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. Use these skills to turn every disappointment or broken promise into an opportunity for enhancing accountability, improving performance, and ensuring execution.