The Role of Retailers in Social Accountability Programs

In this PLMA Live! interview with SAI President Alice Tepper Marlin and Executive Director Eileen Kaufman, host Tim Simmons asked how and why retailers should participate in social accountability programs, and what’s ahead in the field of CSR. PLMA (Private Label Manufacturers Association) is a SAI Corporate Program member at the Supporting level. Below are two excerpts:

How retailers can play an important role in social accountability programs?
A lot of the learning and systems here are on the buy side, not only on the sell side. So [if] you’re concerned about excessive work hours…the solution to some extent relies on the direct employer, but a lot of that solution rests with the customer — how they can design systems that will minimize last minute design and volume changes, that will share market forecast information with the producers.

That’s where [SAI] works with the big brands and the retailers in order to improve their supply chain management. And it goes all the

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